ISP & Telecom
Tickets, network monitoring, support and voice. The tech takes the conversation without agents stepping on each other.
Cases and techniciansNetwork monitoring24/7 voice
Services
We don't leave you alone: we set it up with you
AD3X isn't self-serve. We run a demo, learn how you operate and leave the platform running — trained on how your business really answers.
- A demo with your own cases
- We connect all your channels
- Local support
Step by step
How we set it up with you
Four steps, and we are with you in each one.
Step 01
Demo & discovery
We map which channels customers use and where you lose them today.
What we do
- We show you AD3X with your own business cases
- We look at where and when customers write to you
- We find where customers slip away
OutcomeA clear plan of what to connect first
Who it's for
Built for businesses that serve people
If your business serves people by message or by phone, AD3X adapts to the way you work.
Retail & Restaurants
Catalog, orders and payments over WhatsApp. The bot handles rush hour and a human jumps in when needed.
WhatsApp ordersCatalog and paymentsRush hour
Clinics & Services
Appointments, reminders and repeat questions answered instantly, any time. HIPAA compliance available as an add-on.
Appointments and remindersRepeat questionsHIPAA (add-on)
Offices & Professionals
Quotes, email and follow-up — never lose a lead that writes at 11pm.
QuotesEmailLead follow-up
Made in Puerto RicoOngoing support
Local support, in your language
When you need something, you hear from people here who know your business and how you operate.
- People from hereA team in Puerto Rico that knows how local businesses work.
- Knows your setupWhoever helps you knows how your account and channels are set up.
- After you go liveWe keep fine-tuning with you; we do not disappear after launch.
FAQ
What people ask us before starting
or email us directly at ventas@ad3x.ai
No. We run a demo, connect your channels and train the AI with you. You tell us how your business works.
Yes: the Basic plan is WhatsApp with AI and voice. Web chat and email come from Starter; Instagram, Facebook and SMS, from Growth.
No. You can port your number to AD3X or pick a new Puerto Rico, US or toll-free one. Phone service is a separate service, subject to availability and eligibility.
It hands the conversation to a person on your team, who takes it with one click and hands it back when done. Everything is logged.
Your information travels encrypted, permissions are role-based and every sensitive action is audited. For healthcare we offer HIPAA compliance as an add-on.
It depends on the plan and the channels you use. We fine-tune it with you in the demo; the Plans page shows what each one includes.
Ready to stop losing customers?
We coordinate a demo and set up the integration with you.