Salon owner checking the day's appointments on a tablet

Platform

One platform, not ten separate apps

Messaging, voice, commerce, marketing, CRM and more, connected and sharing the same data. Turn on only what you use.

  • Turn on only what you use
  • Everything connected, same data
  • Role permissions and audit log

Modular platform

Switch on only what your business needs

Every capability is a module. Start with channels + AI and add the rest as you grow.

MessagesUnified, real-time conversation inbox.
Calls & SoftphoneCall monitoring, agent phone and team chat.
Email & FaxBusiness email with AI assistance.
TicketsSupport and case tracking.
Calendar & AppointmentsScheduling wired to the bot.
DriveBusiness files and documents.
Workflow BuilderAutomations built your way.
Quotes & PaymentsQuotes with sales tax, payment links and ATH Móvil.
Analytics & ReportsMetrics, CSAT and trends.
Commerce (Shop)Products, orders and kitchen.
EngageMarketing, ads and video.
Knowledge BaseThe brain that feeds the AI.
CRM & LeadsCustomers, prospects and follow-up.
Network MonitoringFor ISPs and telecom.
AdministrationRoles, permissions and audit.
IntegrationsGoogle, Microsoft and more, connected to your account.

Everything connected

From ten separate apps to one platform

Drag the bar to see the difference.

With AD3X
L

One profile per customer

Conversations, appointments and quotes together

Today WhatsApp on a phone Separate email Paper calendar Spreadsheet Quotes in Word Scattered notes

Today

  • Customers lost between apps
  • Duplicated data
  • Nobody knows who answered

With AD3X

  • Full history in one place
  • The AI and your team see the same
  • Every action is logged

Security & compliance

Built to operate responsibly

Your information is encrypted in transit and stored securely, every action is audited and permissions are role-based. For regulated sectors, we offer additional compliance as an add-on.

Clinic receptionist answering a call

Activity log

Live
  • 10:11The monthly report was exported
  • 10:05Admin changed Carlos’s permissions
  • 10:02María took over the conversation with Luisa

Encrypted, protected data

Your information is encrypted in transit and stored with enterprise-grade security.

Audit log

Who did what and when: every sensitive action is recorded.

Role-based permissions

Fine-grained control over who sees and does what on your team.

Consent & opt-out

Consent and opt-out handling (STOP) so you communicate responsibly.

HIPAA available (add-on)

HIPAA compliance available

For clinics and healthcare we offer access to HIPAA-compliant infrastructure as an add-on, at additional cost. We configure it with you based on your case.

Compliance scope depends on plan and configuration. We define it during the demo; none of this constitutes legal advice.

Questions about the platform

Good to know

or email us directly at ventas@ad3x.ai

  • No. Each capability is a module you turn on when you need it. Start with channels and AI and add the rest as you grow.

  • Yes. Messages, calls, appointments, customers and the rest are connected and use the same data, so nothing is repeated.

  • Yes. Permissions are role-based: each person on your team sees and does only what they should.

  • Yes. Who did what and when: every sensitive action is logged.

  • Yes, as an add-on for clinics and healthcare, at an additional cost. We set it up with you for your case.

Corner store owner reading a message on his phone

Ready to stop losing customers?

We coordinate a demo and set up the integration with you.

Request demo ventas@ad3x.ai